“Emotional Intelligence is your ability to recognize and understand emotions in yourself and others, and your ability to use this ability to manage your behavior and relationships.”
The book Emotional Intelligence 2.0 by Travis Bradberry and Jean Greaves is a workbook that provides a step by step guide to grow “Emotional Intelligence”.
All of our primary senses have to travel through the feeling part of our brain (Limbic System) in order to get to the rational part of our brains.
I’ve often thought that if we could somehow leave all of our emotions at home and not bring them to the workplace, then work would be easier and more productive. There would certainly be much less drama!
While this isn’t possible, we can manage our thought which follow emotions. As long as we are aware of the emotion caused by the “Trigger Event”, we can practice productive ways to respond.
Emotional Intelligence (EQ) is different from Intelligence Quotient (IQ).
IQ is our ability to learn, and it is fixed in each of us from birth, EQ is a flexible skill that can be learned.
IQ, EQ, and personality type make up the whole person. Personality type is developed at an early age, and like IQ will not change over time.
Emotional Intelligence is based on two types of competence. Personal competence and social competence. Personal competence is based on the skills of self awareness and self management. Social competence is based on the skills of Social Awareness and Relationship Management. These four skills make up EQ.
To be Continued.